RockAuto FAQ

Do you have a question about RockAuto? Our Frequently Asked Questions (FAQ) page may have the answer you are looking for! (http://www.rockauto.com/lang/en/faq.html).

Some of the common questions include:

Why are your prices so much lower than at my local store or dealership?
Answer: http://www.rockauto.com/lang/en/answers.html#lower

How much is shipping?
Answer: http://www.rockauto.com/lang/en/answers.html#SHIPPINGCOST

How do I use the truck icons in the catalog to minimize shipping?
Answer: http://www.rockauto.com/lang/en/answers.html#MINSHIPCOST

I can't find a part I'm looking for. Where is it?
Answer: http://www.rockauto.com/lang/en/answers.html#PARTSEARCH

What kind of warranty do RockAuto parts have?
Answer: http://www.rockauto.com/lang/en/answers.html#WARRANTYLENGTH

Take a look at the RockAuto FAQ page to get the answers to these questions and many other questions you may have!

If you have a question about the RockAuto catalog, parts or an order, please visit our FAQ page (http://www.rockauto.com/lang/en/faq.html) and/or Order Status & Returns page (http://www.rockauto.com/orderstatus/orderstatus.php). Still can’t find the answer? Send us an email at Service@RockAuto.com.

Can you guys augment the truck icons so we can see different warehouse availabilities across parts group categories? Say I want a windshield wiper blade and a power steering pump and a pair of shocks for my ride. Is there anyway you guys can cross-reference those parts categories so I can see which parts from those categories all ship from the same warehouse?

sherlock9c1 wrote:

Can you guys augment the truck icons so we can see different warehouse availabilities across parts group categories?  Say I want a windshield wiper blade and a power steering pump and a pair of shocks for my ride.  Is there anyway you guys can cross-reference those parts categories so I can see which parts from those categories all ship from the same warehouse?

Once you've added a part to the shopping cart any item in our catalog that will ship from the same location will have a truck icon. For example, if you add a power steering pump to the shopping cart and then move on and look for wiper blades, any wiper blade that will ship with the power steering pump will have a truck icon next to it.

Thank you,

www.RockAuto.com